A mixed methodology study covering both quantitative and qualitative data is suggested to identify the supply and demand side barriers to access to prehospital emergency medical services. The study will be conducted in Trauma Care institutions in three districts of Kerala in three stages. The first stage would consist of assessing the existing systems to understand the utilization pattern, factors influencing the response time as well as 108 ambulance utilization and design of an intervention strategy based on the learnings. The second stage would include technical support to the Government of Kerala in delivery of the strategic options in the selected regions followed by assessment of the treatment outcomes of this intervention as the third stage.

 The IR will encompass the following activities:

 1. A comprehensive assessment of the utilization of 108 services: This assessment will be carried out to understand the reasons for low utilization of the 108 system with a specific focus on factors related to its involvement in the post-crash response:

·       Surveys of patients and/or families who are presented at hospitals following vehicle crash, including both those who used the 108 system and those who arrived by other means.

·       Community surveys determine their perceptions of constraints to utilizing the 108 system.

 2. Development of communications and public information strategy: The strategy will focus on the identified constraints from the assessment (described above) and seek to address any misconceptions that the public may have with respect to the 108 service and inform them regarding when and how to contact this service for assistance. As an outcome, this will enhance the use of 108 system for post-crash response.

3. Technical support in the application of the strategic options for Enhancing Post-Crash Response Services: District specific implementation plans for the technical support will be prepared and it will include the roll out of the communications strategy in the select districts.    

4. Develop measurement tools and data to define baseline indicators of post-crash response: Systematically track the data on "Increased use of pre-hospital emergency care services for post-crash response” in the selected districts.

SELECTION OF CONSULTING FIRMS BY THE WORLD BANK GROUP

REQUEST FOR EXPRESSION OF INTEREST (EOI)

Electronic Submissions through WBGeProcure RFx Now

ASSIGNMENT OVERVIEW

Assignment Title: Enhancing Post-Crash Response Services in Kerala

Assignment Countries:

• India

ASSIGNMENT DESCRIPTION

To support evidence-based policy and guidance tailored to the Kerala context, an agency is being sought to enhance the understanding of post-crash response in Kerala and identify strategic options to improve prehospital care. The task involves a mixed methodology study to identify the supply and demand side barriers to access to prehospital emergency medical services. The study will be conducted in Trauma Care institutions in three districts of Kerala in three stages. The first stage would consist of assessing the existing systems to understand the utilization pattern, factors influencing the response time as well as 108 ambulance utilization and design of an intervention strategy based on the learnings. The second stage would include technical support to the Government of Kerala in delivery of the strategic options in the selected districts followed by assessment of the treatment outcomes of this intervention as the third stage.  This task will encompass the following activities:

·         A comprehensive assessment of the utilization of 108 services: to understand the reasons for low utilization of the 108 system with a specific focus on factors related to its involvement in the post-crash response. It will involve understanding the points of view of patients and/or families who are present at hospitals following vehicle crash, including both those who used the 108 system and those who arrived by other means and community perceptions of constraints to utilize the 108 system.

·      Development of communications and public information strategy: focusing on the identified constraints from the assessment and seeking to address any misconceptions that the public may have with respect to the 108 service and informing them regarding when and how to contact this service for assistance. As an outcome, this will enhance the use of 108 system for post-crash response.

·         Technical support in the application of the strategic options for Enhancing Post-Crash Response Services:    

·    Developing measurement tools and data to define baseline indicators of post-crash response and systematically track the data on "Increased use of pre-hospital emergency care services for post-crash response” in the selected districts.

FUNDING SOURCE

The World Bank Group intends to finance the assignment / services described below under the following:

• BB: Bank Budget
• TF0C7028: GRSF2

ELIGIBILITY

Eligibility restrictions apply:

• None 

SUBMISSION REQUIREMENTS

The World Bank Group invites eligible firms to indicate their interest in providing the services. Interested firms must provide information indicating that they are qualified to perform the services (brochures, description of similar assignments, experience in similar conditions, availability of appropriate skills among staff, etc. for firms; CV and cover letter for individuals). Please note that the total size of all attachments should be less than 5MB. Firms may associate to enhance their qualifications unless otherwise stated in the solicitation documents. Where a group of firms associate to submit an EOI, they must indicate which is the lead firm. If shortlisted, the firm identified in the EOI as the lead firm will be invited to the request for proposal (RFP) phase.

Expressions of Interest should be submitted, in English, electronically through WBGeProcure RFx Now

NOTES

Following this invitation for EOI, a shortlist of qualified firms will be formally invited to submit proposals. Shortlisting and selection will be subject to the availability of funding.

Only those firms which have been shortlisted will be invited to participate in the RFP phase. No notification or debrief will be provided to firms which have not been shortlisted.

If you encounter technical difficulties while uploading documents, please send an e-mail to the Help Desk at corporateprocurement@worldbank.org prior to the submission deadline.