SELECTION OF CONSULTING FIRMS BY THE WORLD BANK GROUP
REQUEST FOR EXPRESSION OF INTEREST (EOI)
Electronic Submissions through WBGeProcure RFx Now
ASSIGNMENT OVERVIEW
Assignment Title: Business Case Research for Family-Friendly Workplaces
Assignment Countries: Indonesia
ASSIGNMENT DESCRIPTION
Background
IFC—a member of the World Bank Group—is the largest global development institution focused on the private sector in emerging markets. We work in more than 100 countries, using our capital, expertise, and influence to create markets and opportunities in developing countries. In fiscal year 2024, IFC committed a record $56 billion, including over $22 billion mobilized to private companies and financial institutions in developing countries, leveraging the power of the private sector to end extreme poverty and boost shared prosperity as economies grapple with the impacts of global compounding crises. For more information, visit www.ifc.org.
IFC and Gender in Indonesia
Gender is a cross-cutting priority for IFC, as highlighted in the WBG’s Gender Strategy. The 2024–2030 Gender Strategy expresses the bold ambition to accelerate gender equality to end poverty on a livable planet. The new strategy prioritizes three strategic objectives: end gender-based violence and elevate human capital, expand and enable economic opportunities, and engage women as leaders. IFC provides investment and advice, conducts research on the business rationale of closing gender gaps, and develops global and country-specific partnerships.
This research project will seek to understand how the childcare demands of working parents and the supply of existing childcare are impacting employees and workplaces. Based on the study’s findings, the report is expected to build awareness of the business case for employer-supported childcare support and outline possible actions for employers and other stakeholders to support working parents in Indonesia.
Building Business Case for Family-Friendly Workplaces in Indonesia
This research is the first of its kind to be conducted in Indonesia and seeks to apply the lessons and framework of IFC’s global report, Tackling Childcare: The Business Case for Employer Supported Childcare, to the Indonesian context. Tackling Childcare demonstrated how supporting employees to meet their childcare needs can translate into significant gains to employers through higher employee commitment, substantial reductions in costly employee turnover, productivity improvements, improvements in the quality of job applicants, reduced period of filling vacancies, decreased absenteeism due to unplanned leave, better recruitment and retention of high skilled workers, increased workforce diversity, enhanced corporate reputation and access to markets. That approach has now been replicated in more than 20 countries, including Papua New Guinea, Bangladesh, Cambodia, Fiji, and Nigeria. To learn
more about this work, visit: https://www.ifc.org/en/what-we-do/sector-expertise/gender/employment/tackling-childcare. learn more about this work, visit: tackling childcare.
Scope of Work
IFC seeks a firm to localize and conduct surveys that quantify the costs and impacts on Indonesian businesses due to the lack of reliable and quality childcare solutions (e.g., absenteeism, unplanned leave, and productivity loss). The aim is to build evidence supporting the implementation of family-friendly workplaces. The research should enhance our understanding of the demand for childcare solutions that align with the needs of employees and their employers.
The research objectives are to:
• Identify the childcare arrangements, needs, and preferences of working parents in a sub-section of the Indonesian private sector.
• Quantify the costs and impacts associated with employees' care responsibilities and their current childcare arrangements at selected firms.
• Identify good practices and strategies employers have adopted to provide childcare support to their employees.
• Recommend tailored responses to assist companies in managing their care responsibilities.
• Develop company-level business case reports to provide insights into the impacts of childcare responsibilities on individual businesses.
• Develop a market-level business case report to encourage other businesses to support the care needs of their workforce.
IFC will be responsible for identifying and onboarding firms to participate in this research. The firm may suggest additional companies in its network to encourage broader participation, in consultation with IFC.
These objectives will be achieved through the following activities:
1. Development of work plan
• Produce a concise slide deck detailing the research's execution plan, methodology, timeframe, and approach.
2. Review and localization of research tools and methodology
• Evaluate the existing IFC tools and methodology, including the employee survey and the HR survey (both online).
• Recommend revisions to the methodology to align with local conditions as necessary and develop additional research tools as needed.
3. Preparation of two online surveys for dissemination
• Localize and translate an online survey for employees to assess their childcare needs, preferences, and arrangements, to be distributed by participating companies.
• Localize and translate an online survey for HR to collect data on:
• Demographics, salary, absenteeism, and turnover data.
• The range of childcare and family-friendly benefits offered by the employer.
• Employer’s understanding of the business case for such benefits.
• Legal mandates and their impact on employer childcare provisions.
• Leadership’s commitment to family-friendly policies.
• Host the employee and HR surveys (in both English and Indonesian) on an online platform per IFC’s data privacy policy and generate unique survey links for each company for electronic dissemination to respondents after satisfactory testing with IFC.
4. Quantitative data collection
• Assist 20-30 Indonesian companies in rolling out the online surveys.
• Liaise with company representatives to encourage survey distribution and drive response rates.
• Review and analyze survey results.
• Share the raw data from the survey findings.
5. Qualitative data collection
• Develop Key Informant Interview (KII) and Focus Group Discussion (FGD) guides to validate and delve deeper into survey results.
• Conduct KIIs and FGDs with up to 7 select participating companies for deeper insights – including the impacts of childcare responsibilities on their businesses as well as perspectives on childcare, paid leave, breastfeeding support, flexible work arrangements, and other family-friendly supports.
6. Data analysis and report generation
• Analyze survey results and findings from interviews and FGDs.
• Create personalized reports for each participating company with tailored findings and recommendations in PPT format.
• Develop a market-level business case report with aggregate results and recommendations in Word and PPT format.
7. Validation workshops
• Facilitate two validation workshops with stakeholders to review and refine findings and recommendations – one with participating companies and another with other stakeholders, as agreed between the firm and IFC.
8. Report finalization and dissemination
• Finalize the market-level report based on workshop outcomes.
• Participate in report launch and dissemination activities as required.
Qualifications
The research agency or team of consultants will have the following qualifications:
• Expertise in a variety of research methodologies, including e-surveys with the private sector, desk research, key informant interviews, focus groups, quantitative analysis, and experience in multi-stakeholder consultations. Required.
• Excellent data analytics, visualization, and presentation skills, including converting raw data into meaningful graphs, charts, infographics, and actionable recommendations. Required.
• Local presence and knowledge of Indonesia’s legal and cultural context. Required.
• Excellent English and Indonesian writing and communication skills. Required.
• Track record of excellent research and analysis on gender issues and the private sector and/or childcare provision. Examples of prior work must be presented. Preferred.
• Good contacts and existing relationships within the Indonesian business community, industry associations, and/or in the early childhood care and education sector. Preferred.
• Knowledge of/experience in employer-driven childcare solutions and/or early childhood development, care, and education. Preferred.
• Proven track record of working with employers and organizations in the childcare space. Preferred.
• Familiarity with policies and regulations that affect employer-supported childcare in Indonesia. Preferred.
Reporting
The firm will work closely with IFC to finalize the research agenda and analysis. IFC will review and approve all deliverables. This project is expected to be undertaken from August 2024 to February 2025. The firm will administratively report to Liana Lim Hinch, Setara Indonesia Program Manager, IFC.
Instructions for Application
Please provide a concise proposal, including descriptions of only the five most relevant consultancy projects and the resumes of staff who will work directly on the project. The entire proposal should not exceed 20 pages.
SUBMISSION REQUIREMENTS
The World Bank Group invites eligible firms to indicate their interest in providing the services. Interested firms must provide information indicating that they are qualified to perform the services (brochures, description of similar assignments, experience in similar conditions, availability of appropriate skills among staff, etc. for firms; CV and cover letter for individuals). Please note that the total size of all attachments should be less than 5MB. Firms may associate to enhance their qualifications unless otherwise stated in the solicitation documents. Where a group of firms associate to submit an EOI, they must indicate which is the lead firm. If shortlisted, the firm identified in the EOI as the lead firm will be invited to the request for proposal (RFP) phase.
Expressions of Interest should be submitted, in English, electronically through WBGeProcure RFx Now
NOTES
Following this invitation for EOI, a shortlist of qualified firms will be formally invited to submit proposals. Shortlisting and selection will be subject to the availability of funding.
Only those firms which have been shortlisted will be invited to participate in the RFP phase. No notification or debrief will be provided to firms which have not been shortlisted.
If you encounter technical difficulties while uploading documents, please send an e-mail to the Help Desk at corporateprocurement@worldbank.org prior to the submission deadline.